Thank you for your interest in Cinépolis USA as a potential donor; we appreciate you reaching out to us. Cinépolis USA is approached by many charitable organizations each day. We make every effort to accommodate as many requests as possible. However, due to the high number of requests that we receive on a daily basis, we are simply unable to individually reply to each request. To ensure we’re able to fully evaluate your organization, please follow the below guidelines when submitting a request:

  • All donation requests be submitted by email and not by phone.
  • Organizations must be located in the same city or surrounding area of a Cinépolis USA location of which you are requesting donation.
  • Organizations must not have received a donation from Cinépolis USA during the current calendar year. An organization is only eligible to receive only one donation item per calendar year.
  • Donation requests must be submitted and must be received by Cinépolis USA at least ten (10) weeks prior to the day your organization needs the item.
  • All organizations must be not for profit and must have 501(c)(3) tax-exempt status.
  • Organizations must include a valid Tax Exempt ID number and logo on the donation request letter to be considered. (If you are a business sponsoring a charitable event, please ask a member of the charity to complete the donation request).

If you wish to contact us regarding donation opportunities, please submit the above documents to Should your request be approved, a donation will be mailed to the address on your 501(c)(3).

Thank you and good luck with your fundraising goals!

By purchasing a ticket for the Cinepolis Junior theatre, which features a children’s play area, you have accepted and agreed to abide by the safety rules for the auditorium.

Children must be accompanied and supervised by a parent or guardian at all times. Parents or guardians are responsible for the safety and actions of their children.

No adults may enter the Cinepolis Junior theatre unless accompanied by a child.

To enter the play area, children must be between the ages of 3 and 12 years old and be between 3 and 5 feet tall. Shoes are not allowed in the play area and socks must be worn. Adults may not use the play area.

Cinepolis will not be responsible for incidents, injuries or damages due to a child’s, parent’s, or guardian’s negligence or non-compliance with the rules of the Cinepolis Junior theatre or the play area.

For the full safety rules please click here to access our FAQs page and scroll to the Cinepolis Junior section.

By purchasing a ticket and/or entering the 4DX auditorium, you are acknowledging that you understand and will comply with the safety warning and guidelines.

4DX is a high tech seat that employs strong motion, significant vibrations, strobe lighting and is equipped with special physical effects such as wind, fog, lightning, mist and scents that enhance what you see on the screen.

If you have a medical condition or disability that may be impacted by the 4DX experience, it is strongly recommended that you consult with your physician before participating.

Neither Cinepolis nor 4DX is liable or responsible for any injury or damage suffered as a result of the 4DX experience.

For the full Safety Warning and Release information please click here to access our FAQs page and scroll to the 4DX section.